Refund policy

Return & Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

In the same condition that you received it
Unworn or unused
With all tags attached
In its original packaging
Accompanied by a receipt or proof of purchase

How to Start a Return

To start a return, please contact us at hello@rangzaar.co.uk

If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

If you have any questions about returns, you can always contact us at hello@rangzaar.co.uk.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if:

The item is defective
The item is damaged
You received the wrong item

We’ll assess the issue and make it right as quickly as possible.

Non-Returnable Items

Unfortunately, we cannot accept returns on sale or discounted items.

Exchanges

The fastest way to ensure you get the item you want is to return the item you have.
Once your return is accepted, you can place a new order for the replacement item.